Product Support Gone Bad

Sep 06
2012

Giuntini & Co. will be starting an ongoing series of posts about some of the big ‘uh ohs’ in the product support world. Take these as lessons folks – proper product support can be the difference between disaster and success…

Can you imagine if 15% of your fleet has been down for over 2 years because of the lack of Product Support parts. Take a look at what has happened with a bus fleet in India.

Spare Parts Product Support Gone Bad - Broken Down Bus

Spares rage can make the acquisition process for Product Support parts a stressful event. Take a look when someone gets really, really upset when they believe that someone has ripped them off.

Visit www.giuntinicompany.com for product support best practices.

info@giuntinicompany.com

Tel: 570-713-4795